Service and Sales Support

From upgrades to on-site preventative maintenance and the supply of spare parts, our team is here to help

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Helpdesk Support

Our helpdesk team can skilfully resolve issues remotely and can escalate to our field teams if your issue requires a hands-on solution.

Bespoke Analytics

Engage our team of data analysts to gain greater insights and turn complex data into simple facts.

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Technical expertise at a moment’s notice

Our specialised service and support team assist to optimise and sustain advanced digitised supply chain solutions. Our customer-centric approach is focussed on maximising your system uptime with proactive remote and onsite issue resolution.

Our team can help you with:

  • Software and hardware issues
  • Software customisation requests
  • Scheduled maintenance calls
  • Verification and calibration services for flowmeters and tank level gauges
  • Spare parts orders
  • Customer Return Authorisations (CRA)
  • System upgrades, modifications, and installations
  • Specialist advice and reporting regarding digital supply solutions

With the confidence in your data delivered by VERIDAPT's global support network, you'll be able to make informed decisions to maximise your returns and improve efficiency.