Service and Sales Support

From upgrades to on-site preventative maintenance and the supply of spare parts, our team is here to help

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Helpdesk Support

Our helpdesk team can skilfully resolve issues remotely and can escalate to our field teams if your issue requires a hands-on solution.

Bespoke Analytics

Engage our team of data analysts to gain greater insights and turn complex data into simple facts.

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Technical expertise at a moment’s notice

Our specialised service and support team assist to optimise and sustain advanced digitised supply chain solutions. Our customer-centric approach is focussed on maximising your system uptime with proactive remote and onsite issue resolution.

Our team can help you with:

  • Software and hardware issues
  • Software customisation requests
  • Scheduled maintenance calls
  • Verification and calibration services for flowmeters and tank level gauges
  • Spare parts orders
  • Customer Return Authorisations (CRA)
  • System upgrades, modifications, and installations
  • Specialist advice and reporting regarding digital supply solutions
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With the confidence in your data delivered by VERIDAPT's global support network, you'll be able to make informed decisions to maximise your returns and improve efficiency.