Data-driven service
ensures customer success
VERIDAPT is committed to providing exceptional service through proactive partnerships with our customers, delivering operational outcomes and measurable efficiency improvements.
Our Customer Success team understands that data needs to be collated, analysed and presented accurately for maximum value.
That means generating regular, in-depth reports that zero in on specifics important to our customers. To maximise fuel management, we provide analysis on a range of data that includes flow rates and refuelling times, calculating ROI, or monitoring infrastructure health - all geared to optimise business operations.
Technical Services
The VERIDAPT technical team provides the following disciplines:
- Project management
- Engineering services
- Field services
- Technical solution consultancy
We strive to deliver the technical assistance through a remote-first approach globally to minimise resolution time, using our partner network.
VERIDAPT’s Customer Success
reporting in fuel management delivers:
- Live Interactive Dashboards
- Refuelling Flow Rates
- Refuelling Times
- Burn Rates
- Utilisation Analysis
- Delivery Docket Validation
- Coolant and Lubricant Reporting
- Field Fault Reporting
VERIDAPT is also now working hand-in-hand with customers to build interactive dashboards using live AdaptIQ data. The immediate benefit - customers no longer wait for monthly reports and can access real-time insights.
