Your global network of service and support experts
Service Technical Helpdesk
For existing customers requiring technical support please contact us via our Fresh Service ticketing system.
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Our team is ready to help you understand our world-leading solutions and see what they can do for you.
Technical expertise at a moment’s notice
Our specialised service and support team assist to optimise and sustain advanced digitised supply chain solutions. Our customer-centric approach is focussed on maximising your system uptime with proactive remote and onsite issue resolution.
Our team can help you with:
- Software and hardware issues
- Software customisation requests
- Scheduled maintenance calls
- Verification and calibration services for flowmeters and tank level gauges
- Spare parts orders
- Customer Return Authorisations (CRA)
- System upgrades, modifications, and installations
- Specialist advice and reporting regarding digital supply solutions
With the confidence in your data delivered by VERIDAPT's global support network, you'll be able to make informed decisions to maximise your returns and improve efficiency.
